iPhone or iPad keeps shutting off? Here’s how to fix it!
If your iPhone or iPad keeps shutting down for no apparent reason, these tips might just help!
If your iPhone continues shutting down without your permission (or due to an exhausted battery), you may be able to resolve the issue without visiting an Apple shop. As long as your phone’s battery or other internals aren’t the issues, resolving it could be as simple as following a few simple steps. Try out these ideas before making your support appointment. Let’s hope they can get your device up and running again!
1. Force Restart
If your iPhone keeps shutting down, won’t charge, or crashes, it’s time to perform a hard reset. A hard reset can help even if the device is truly shutting down on its own or rapidly depleting the battery due to rogue processes, Wi-Fi, or cellular radio activity.
How to force restart an iPhone 8 or newer
Here’s how to force a restart on an iPhone 8 or higher, as well as any iPhone or iPad with Face ID.
1. Press and drop the volume up button quickly.
2. Press and drop the volume down button quickly.
3. Hold down the side button for a few seconds. When you see the Apple logo, release the side button.
How to force restart an iPhone 7 or earlier
1. Hold down the Sleep/Wake button and the Volume Down button at the same time on an iPhone 7 or iPhone 7 Plus.
Note: On an iPhone 6s, iPad with Home button, or older device, press and hold the Sleep/Wake button and the Home button at the same time.
2. Hold the button combination down until an Apple logo shows on the screen (your iPhone screen will go dark before the Apple logo appears). A white starting screen will appear on iOS devices with white faceplates. A black starting screen will appear on iOS devices with black faceplates.
3. You can let off of the button combo once the launch screen appears.
Check to determine if your iPhone or iPad remains on and functional after it has rebooted. Continue to the next step if it doesn’t (or won’t) reboot.
2. Plug in
Plug in your iPhone or iPad if it is rapidly draining. You should see it start to charge once the charging cable is in place, and you’ll be able to view the battery level. Your battery has been drained if it indicates little to no charge. You may have another issue if it indicates a partially or fully charged battery.
Connect your iOS device to its charging cord in either case, plug it into an outlet or USB port, and begin charging. Allow an hour for it to charge. Try a new charging cable, a different USB outlet socket, or a different USB port on your computer if it doesn’t seem to be responding. Keep an eye on your iPhone or iPad once it’s fully charged to see if it shuts down again. If not, that’s fantastic! if so, keep going on reading.
After you’ve tried the simple repairs, it’s time to move on to the more difficult ones. In this scenario, you should use iTunes to restore your iPhone or iPad. iTunes is more secure than iCloud because it offloads, reinstalls, and reloads your data instead of doing everything in-place and on your device. Even a hard reset or an iCloud restore may not be enough to shake loose harmful elements, but it can sometimes.
4. Contact Apple
If you’ve tried all of the above and your iPhone is still shutting down, there’s a chance you’re dealing with a more serious issue. Batteries can fail, and circuits can short, just like any other electronic gadget. If you have AppleCare+, don’t walk, sprint to get your device repaired. If you don’t, let estimate and weigh the cost of repair to the cost of innovating the equipment.
If you aren’t nearby an Apple Store, you may schedule a mail-in repair by calling 1-800-MY-APPLE. You may have to pay for the call if you don’t have AppleCare, but it’s better than having a dead iPhone or iPad.
Let us know whether one of the above workarounds worked for you if you were experiencing sporadic iPhone shutdowns. Please let us know if something else worked!